To register, press the "Login" button in the upper right corner of the website.

• - indicate the active email you are using;


• - Set a password and your VELI is ready.

Shopping on Veli.store is very easy:

• - Select the desired product and add it to the cart


• - Specify the address to which you want to receive the order


• - Choose what time you want to receive the order


• - Enter your card details at checkout

Payment on the website is possible only by card: VISA, MASTERCARD, AMERICAN EXPRESS, Re|Bank’ Top|Card, and foreign card.

A maximum of 10 orders can be made with one card within 24 hours.

When buying a product or several items together at Veli.store, you can distribute the cost in the following ways: by installments and “ნაწილ-ნაწილ” of the Bank of Georgia, as well as by installments of TBC, Space and Credo Bank.

When placing the order, mark the desired delivery time, and you will receive the details to the email and mobile number indicated in your account.

Our courier will deliver the products purchased before 21:30 on the same day, at the time and address pre-selected by you, in a maximum of 3 hours. You will receive the purchase at the desired time the next day on the purchases made after 21:30.

Products purchased at Veli.store can be delivered throughout Georgia.

Delivery is free throughout Georgia.

Products purchased on veli.store can only be delivered with the help of our couriers.

Return of the purchased products and refund of the paid amount is possible if:

• - Just changed your mind about the purchase of the product


• - The product delivered by the courier or the product details does not match the one you ordered on veli.store


• - You will find that the product has a factory defect


• - You accidentally purchased a different item


• - The product was damaged during delivery


• - We failed to deliver the purchased product at the agreed time.

For detailed information on product returns, visit the product return policy or contact us at 032 2 560505

Purchased products can be exchanged if:

• - The product delivered by the courier or the product details does not match the one you ordered on veli.store

- You will find that the product has a factory defect
- You accidentally purchased a different item
- The product was damaged during delivery

For detailed information on product returns, visit the product return policy or contact us at 032 2 560505

On veli.store, the warranty applies to products placed in the Technic category.

You can use the warranty service if a problem is found with the purchased product. To do this, you need to contact the veli.store customer support team via phone, email, or online chat.

The damaged product will be repaired by the company specified in the warranty document. You will get the document by email. To get more information about the warranty service, visit the warranty conditions.

For detailed information on warranty service, contact the veli.store customer support team: 032 2 560505